Support

Shipping

Last updated September 2026

Every order ships from the United States. Here is what to expect from checkout to your door.

Processing

Orders are processed within 1 to 3 business days (Monday to Friday, excluding U.S. holidays). Orders placed after 12pm ET on Friday begin processing the following Monday. During drops and holiday periods processing can extend to 5 business days; we will say so on the site if that is the case.

Rates and delivery

ServiceEstimated deliveryCost
Standard (U.S.)3 to 7 business days$6, free on orders over $99
Expedited (U.S.)2 to 3 business days$18
Alaska, Hawaii, territories5 to 10 business daysStandard rate
InternationalNot yet availableComing

Delivery estimates start when the carrier scans the package, not at checkout. Estimates are not guarantees; carriers can be delayed by weather and volume.

Tracking

You will receive a confirmation email with a tracking link when your order ships. Tracking can take up to 24 hours to update after the first scan.

Address changes

Check your address at checkout. We can update an address only before the order ships. Orders returned to us because of an incorrect or incomplete address can be reshipped at the customer's expense or refunded less original shipping.

Lost, stolen, or damaged

If tracking shows delivered and the package is not there, check with neighbors and your building, then wait 48 hours; carriers sometimes scan early. If it still has not arrived, email support@vigorstrength.com within 14 days of the delivery scan and we will help file a claim and make it right. Damaged in transit: send a photo within 7 days of delivery and we will replace it.

Pre-orders and drops

Items marked "Next drop" are not yet in stock. If you sign up to be notified, we will email you when the item is available to order. Pre-order items, when offered, show an estimated ship window on the product page and ship separately from in-stock items.

Questions about a shipment? support@vigorstrength.com with your order number.